Freedom To Speak Up
ACHIEVING A CULTURE OF CANDOUR
Why is speaking up important to the Organisation?
Speaking up is about highlighting anything that gets in the way of providing good care. It is important to the Organisation because it will help us keep improving our services for all service users and the working environment for our staff.
When do I speak to a guardian?
If you do not feel able to speak to your line manager, team leader, or regional operations manager/director and have a concern, such as:
- Unsafe service user care
- Unsafe working conditions
- Inadequate induction and training
- Bullying culture
- Suspicion of fraud
Contact one of our ‘Freedom To Speak Up’ Guardians
Zyaad Khoyrutty
Human Resources Director 01733 261233 speakup@trustcare.co
Dejan Tachovski
Support Worker speakup.support@focuscareagency.com
Elaine Cole
Care Director / CQC Registered Manager 01733 261233 speakup@focuscareagency.com
Ikedi Henry
Health Care Assistant speakup.support@trustcare.co
Please note: Email sent to the Freedom To Speak Up Support Team will be addressed through a call back service. The support team will get in touch with you to coordinate a time that suits both parties for addressing your concerns.
