Elaine Cole 

Business Development and Governance Manager

Role:

As Business Development and Governance Manager, I hold a dual responsibility within the organization.

  • Business Development: I focus on creating sustainable growth strategies in a sector that faces significant funding challenges. By expanding our services, we can support more vulnerable adults who need care and assistance, while empowering our staff teams to progress into leadership roles.
  • Governance: I oversee the company’s governance framework to ensure compliance, accountability, and continuous improvement across all homes and services. This includes:
    • Monitoring and analysing qualitative data through detailed audits
    • Ensuring timely completion of action plans to address areas for improvement
    • Leading monthly governance meetings to review performance, share best practices, and maintain regulatory standards

My approach ensures that we deliver consistent, high-quality care while fostering a culture of transparency and excellence.

Experience:

With nearly three decades in health and social care, I have extensive experience across diverse settings:

  • Residential and nursing care homes
  • Domiciliary home care
  • Supported living services
  • Hospital discharge planning teams
  • Ward-based care at Addenbrooke’s NHS Trust

I have also served as Registered Manager for Focus Care Supported Living, successfully leading our teams to deliver exceptional standards of care and compliance.

Qualifications:

  • GNVQ Distinction in Health and Social Care
  • NVQ Level 3 & Level 4
  • Registered Managers Award
  • Level 2 & 3 Dementia Care
  • Level 3 Infection Control
  • Mental Health First Aid (MHFA) Certification

Interests:

Outside of work, I enjoy:

  • Spending time at the coast
  • Reading
  • Going to the cinema
  • Supporting my beloved Nottingham Forest Football Club

Other Corporate Members

Deen Chaudhry

Chief Executive Officer (CEO)

Hendrik Potgieter

Director

Chris Graham

National Operations Director

Chas Milner

Financial Director

Sarah Jones

Training Director and Clinical Lead

Melanie Purcel

Essex & London Regional Operational Manager

Zyaad Khoyrutty

HR Director

Esther Shomoye

Cambridgeshire Regional Operational Manager

Christine Goldstone

Regional Operations Director

Sandra Mcmillan

Suffolk Regional Operational Manager